Informed Delivery from the United States Postal Service gives you a daily digital preview of your mail and packages. By creating a USPS account and completing identity verification, you can view grayscale images of the front sides of letter mail, track packages, and manage your mail preferences. This guide explains how to sign up, verify your identity, and start using See Your Mail through the USPS online portal and mobile app.
Overview Of Informed Delivery And Sign Up Benefits
Informed Delivery provides a convenient way to stay on top of daily mail traffic. Eligible users receive a secure daily email with scanned images of incoming letter mail and a summary of packages. Subscribers can gain early visibility of letters and changes to delivery status, helping with scheduling and planning. The service is optional and designed to protect privacy while offering practical notifications for busy households and individuals who travel frequently.
How To Sign Up Online With The USPS
Signing up starts with creating a USPS.com account. Visit the official USPS Informed Delivery page and select Create Account. Enter basic contact information, create a username, and set a password. The system requires verification via a valid email address or mobile number. After establishing the account, you proceed to identity verification to enable Informed Delivery features.
Key steps include:
- Navigate to the USPS Informed Delivery signup page on the official USPS site.
- Choose Create Account and fill in required fields such as name, address, and contact details.
- Verify your email address to activate the USPS account.
- Link the account to Informed Delivery by following prompts for identity verification.
During signup, you may see a screen requesting additional information for verification. Providing accurate address history and current contact details improves the chances of a smooth verification process. After completing these steps, you will receive a confirmation email and access to See Your Mail features if identity verification is successful.
Identity Verification: What You Need To Know
Identity verification is a critical step to access Informed Delivery. USPS uses identity verification to confirm you are the rightful resident at the given address. The process typically includes using an identity provider such as ID.me or answering a set of personal questions. If additional documents are required, prepare a government-issued ID, proof of residence, or other accepted documentation as prompted.
Common verification methods include:
- Two-step verification via a trusted identity provider (like ID.me).
- Question-based verification drawing from public records.
- Submission of supporting documents if asked by USPS.
Note that eligibility and verification outcomes may vary by address and region. If verification fails, users can retry after 24 hours or contact USPS customer support for guidance. Completing verification unlocks digital mail previews and package notifications.
Accessing Your Mail Preview And Package Notifications
Once signed in and verified, users can access the See Your Mail dashboard. The daily preview shows grayscale images of the front of mail pieces and a summary of arriving package notifications. The interface also allows you to manage delivery preferences, such as opting into or out of mail notifications and adjusting how often you receive updates.
Package tracking features provide real-time status updates for incoming shipments from USPS and many carriers. You can tap into additional details like expected delivery dates, tracking history, and carrier information. For optimal use, enable push notifications on your device so you receive timely alerts directly on your phone or computer.
Using The USPS Mobile App For See Your Mail
The USPS Mobile App consolidates Informed Delivery features with other USPS services. After downloading the app from the Apple App Store or Google Play Store and signing in with the same USPS account, users can view mail previews, track packages, and receive delivery notices on the go.
Tips for app users:
- Enable notifications to receive early alerts about mail and packages.
- Keep the app updated to access the latest features and security improvements.
- Use biometric or passcode protection on your device for added security.
The mobile app is especially useful for travelers and households managing multiple mail pieces, providing a practical way to monitor deliveries without needing to be at home.
Privacy, Security, And Data Use
USPS emphasizes privacy and security in Informed Delivery. The service only shows mail images for letters addressed to the registered user at the verified address. Data is protected through standard encryption, and users should practice good account hygiene, including strong passwords, avoiding password reuse, and enabling two-factor authentication when available.
Users should review privacy settings regularly and be mindful of phishing attempts or unsolicited requests for account information. If there is any concern about suspicious activity, contact USPS support immediately to safeguard the account.
Troubleshooting And Common Issues
If sign-up or verification stalls, consider these steps:
- Verify that the mailing address on file exactly matches the address where mail is received.
- Ensure the identity provider is reachable and functioning; retry verification after a short wait.
- Clear browser cache or try a different device or browser for online signup.
- Confirm that you meet eligibility requirements for Informed Delivery in your area.
For ongoing issues, contact USPS Informed Delivery support. Having your address, recent mail pieces, and any error messages handy speeds up resolution.
Frequently Asked Questions About Sign Up
What is Informed Delivery?
Informed Delivery is a USPS service that provides a daily digital preview of your incoming letter mail and package notifications.
Who can sign up?
Eligible residential customers at participating addresses who successfully complete identity verification.
Is identity verification required?
Yes, identity verification is required to access See Your Mail features.
Can I sign up for multiple addresses?
Each address requires its own independent signup and verification process.
How secure is the service?
USPS employs encryption and standard security practices; users should enable two-factor authentication and practice good password hygiene.