The Global Entry program expedites U.S. border security screening for pre-approved, low-risk travelers. When enrolling minors, families often wonder whether both parents must attend the in-person interview. This article explains current rules, practical steps, and best practices to help families navigate the Global Entry interview process smoothly.
Overview Of Global Entry Interviews
Global Entry interviews are conducted by U.S. Customs and Border Protection (CBP) at designated Enrollment Centers. Each applicant, including minors, must complete an interview after obtaining conditional approval. The interview verifies identity, reviews application details, and takes biometrics such as fingerprints. Processing times vary by location, but applicants generally schedule interviews up to several weeks after conditional approval.
Who Needs To Attend The Interview
The main applicant must attend the interview in person. For minors, the primary applicant is typically a parent or legal guardian who has been listed on the application. In some cases, both parents may be present to provide consent, answer questions, and confirm travel history. However, CBP does not universally require both parents for every minor’s interview. The key factor is the applicant’s age, the custody situation, and the information provided in the application.
Requirements For Minors
Minors can apply for Global Entry, but there are important considerations. Children ages 12 to 17 can apply on their own with a guardian’s approval, and those under 12 are not eligible for Global Entry. For minors, the interview may be conducted with a parent or guardian present. CBP typically wants a parent or guardian to accompany the child, especially to verify consent and to answer questions related to custody and travel plans. Always bring documentation showing the child’s legal name, date of birth, and custody arrangements if applicable.
Scenarios And Practical Guidance
Here are common scenarios and how to handle them:
- One parent is listed on the application: The interviewing officer will expect the listed guardian to accompany the minor. The other parent is not required to attend unless there is a custody or consent issue that needs to be addressed.
- Shared custody, disputed guardianship: Bring court orders or legal documents demonstrating custody arrangements. The interviewing officer may request additional proof, and attendance by both guardians could be necessary.
- Step-parents or guardians: If the step-parent is listed as a guardian on the application, they should attend. If not, providing consent or a letter from the custodial parent can help during the interview.
- Do both parents want to attend for convenience: If both parents can attend, it can reduce questions about consent and make the process smoother, but it is not always required.
Scheduling And Planning Tips
Efficient planning can minimize delays and stress. Consider these tips:
- Schedule early: Interview availability can be limited, especially at popular enrollment centers. Plan several weeks or months in advance.
- Location matters: Choose a nearby Enrollment Center to reduce travel time, especially for families with young children.
- Prepare documents: Bring a valid passport, proof of residency (if applicable), proof of conditional approval, and any custody or guardianship documents. Child-specific documents may include birth certificates and proof of the child’s legal name.
- Arrive prepared: Arrive 10–15 minutes early, with all required documents and any forms completed beforehand.
- Clarify consent needs: If custody or guardianship details are complex, contact CBP before the interview to confirm whether both parents should attend.
What To Bring To The Interview
To avoid delays, assemble a complete packet of documents:
- Valid passport for the applicant and any accompanying family members as required
- Conditional approval notification or case number
- Proof of residency or address documentation (if requested)
- Custody or guardianship documents (court orders, custody agreements) if applicable
- Birth certificates or legal name change documents for the minor
- Any relevant travel documents or previous CBP communications
Common Questions During The Interview
In the interview, officers may ask:
- Confirm basic biographical information and names of all guardians
- Questions about citizenship status and residency history
- Details about the minor’s travel history, school, and routines
- Clarifications about custody arrangements and who supervises the child during travel
- Any changes in the applicant’s personal information since submission
Tip: Answer questions truthfully and consistently with the application. If there are discrepancies, provide clear explanations and supporting documents.
Alternatives And Contingencies
If scheduling conflicts or custody issues prevent a parent from attending, consider these options:
- Reschedule the interview to a later date when the appropriate guardian can attend
- Contact CBP to discuss acceptable alternatives or documentation that might satisfy consent requirements
- Prepare a notarized consent letter from the non-attending parent if required by the center
Post-Interview Steps
After the interview, CBP reviews the information and makes a final determination. If approved, the applicant will receive a known Global Entry number (PNR) and instructions for using the program at U.S. airports. If not approved, reasons are provided, and applicants may reapply after addressing the concerns. Processing times can vary, so monitor the status through the Trusted Traveler Programs portal.
Key Takeaways
- The primary applicant must attend the interview, but both parents are not universally required for minors.
- Minors aged 12–17 can apply with a guardian, and custody documents may influence attendance needs.
- Bring all necessary documents, including custody papers if applicable, to prevent delays.
- If custody or consent is unclear, contact CBP prior to scheduling to confirm attendance requirements.